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Frequently asked questions
What types of products do you offer?
We specialize in a variety of bar essentials including shot cups, test tube racks, and shot glasses. Our product range is designed to enhance the efficiency and presentation of drinks in bars, nightclubs, and events. In addition to our standard offerings, we also take customer requests into account and strive to provide custom and specialty items based on feedback and demand. If you have specific products or features in mind, please let us know, and we’ll do our best to accommodate your needs.
Are your products reusable?
Many of our products, such as our plastic shot glasses and test tube racks, are reusable. However, we also offer disposable options for convenience. Please check the product details for specific information on reuse and disposal.
Can I order in bulk?
Absolutely! We offer bulk ordering options for businesses and large events. Contact us directly for bulk pricing and availability.
How long will it take to receive my order?
Shipping times vary depending on your location and the shipping method chosen. Standard shipping typically takes 1-3 business days. Items are shipped same day as order placed.
Do you ship internationally?
Yes, we offer international shipping. Shipping costs and delivery times will vary based on the destination.
How can I contact customer service?
You can reach our customer service team via email at info@promosupplies.co.uk, or through our contact form on the website, We’re here to assist you with any questions or concerns.
What is your return policy?
We accept returns within 14 days of purchase for unused and undamaged items. (shipping costs for returns are not covered refund will be issued once product has reached our warehouse.